Marketing supports business growth and establishes a strong brand presence. The 7 Cs of marketing help brands design a framework that will help them achieve their marketing goals.
1. Customer
In marketing, the customer is the Hero. Considering your customers and treating them as VIPs is a great marketing strategy. Be very clear about your clients and potential clients you should pursue. All your marketing content should focus on your client’s needs. Carefully understand your client’s needs and cater to them in the best way possible. Every communication made and campaign done should match the needs of your clients.
2. Convenience
Convenience is all about quick and easy access to what a client need. Make it easy for clients to access your products and purchase at any time from wherever they are. Ensure information about your brand is available to clients and prospects. Delivery of what a client needs should also be available for clients that want to make quick purchases.
3. Competition
The competition challenges a brand to increase its visibility and upgrade its operation. The goal is to help brands differentiate themselves from other brands. Studying your competitors helps get insights on what to do to separate your brand and make it stand out amid other similar brands. Analyze to understand the marketing strategies of your competitors. It will help you enhance your approach and diversify to differentiate your brand.
4. Communication
Effective communication is key to maintaining a good relationship with your clients. Clients feel valued when they are communicated to and updated. Communicate the right kind of information about your brand to your clients. Be available to communicate with your clients constantly. Engage with them to understand their needs. Reply to them when they inquire and to their comments. Allow them to express their thoughts and opinions. Good communication will keep clients loyal.
5. Creative Content
Content used for marketing should be creative, unique, and of good quality. The content should be informative, inspiring, and entertaining. Update your content as often as possible. To reach most people, ensure content is engaging and shareable. Pick the best topics to help market your brand that will help rank higher your content higher on the search results page (SEPS) and use the right keywords for Search Engine Optimization.
6. Credibility
Clients are always looking for credible brands. Credibility contributes to a company’s success and ensures it remains trustable. Credible brands earn the trust of clients, and they will always return. Satisfied clients will refer friends and family to credible brands, and referral is a sure way to grow a brand. Credibility gives a brand a positive image before audiences.
7. Consistency
A consistent brand image stamps the existence of your brand in the market. Brands should be consistent across all the channels and pages you use to market. Consistency is good to help create brand awareness. Your brand comes out reputable and reliable due to being consistent. Clients find brands that communicate consistent brands more reliable and are likely to trust them more.